Return & Exchange Policy

• All sales are final. No refunds.

• You can exchange your purchase within 7 days, accompanied by an original sales receipt and original AIFA packaging.

• Merchandise can only be exchanged if it is not used, altered, washed, or damaged, and must have all original tags attached.

• Your exchange can be coordinated via email info@aifa.com.pk or you can call us at [your number here] between 10 AM to 6 PM, Monday to Saturday.

• In case of a mark-down in price due to a sales promotion, customers are only eligible to make an exchange against the new, marked-down price.

• Used/misused items will not be eligible for exchange.

• You can only make a claim for damaged merchandise within 3 days of purchase. If bought   online, damaged merchandise must be reported within 3 days of delivery.

• Claims and exchanges may take up to 3 weeks to be processed.

• No exchange can be made during sales/promotion periods.

• Products on promotion are not eligible for exchange.